Job Description

Job Title: Support Coordinator- Community Living

Functional Job Title: Quality Assurance Coordinator/Support Coordinator/Program Coordinator/QIDP/Social Worker

Department: Community Living

FLSA Status: Non-Exempt

Reports To: Assistant Director- Community Living

Level/Grade: 4/6

EEO Code: 2/21-1021/2010

Job No. 33001900

Position Purpose:

The Support Coordinator- Community Living has the primary responsibility of supporting the Assistant Director-Community Living to ensure quality services are provided and the level of care and dignity individuals in VersAbility's homes and residential programs is maintained at optimal levels. This directly affects the image and reputation of VersAbility in the community and by extension, on the communities' perception of people with disabilities.

Primary Duties:

• Administers admissions and discharges of individuals

• Coordinates and facilitates residential admissions and discharge committee meetings. Maintains candidate pool list and referral list

• Coordinates with contracted and other providers to ensure individual needs are being met

• Provides accurate and timely documentation as required for Medicaid Waiver, Medicare, Social Security, ICF and licensing requirements

including social work histories, plans, quarterlies and yearly reports

• Serves as a liaison with families, friends and other service organizations

• Read, interpret, implement and understand policies, licensures, regulations, program requirements and state of the art methodologies of the

treatment of persons with developmental and other disabilities

• Review policies and procedures for compliance with regulations

• Plans, coordinates and conducts monthly QIDP meetings and ensures each is documented properly

• Inspect residential homes for cleanliness, safety, homelike environment, and proper documentation

• Inspects for proper procedures for medication administration in all homes

• Ensure quality leisure activities and experiences for residents

• Assists with staff training when requested

Assists in the implementation of new programs and services

• Interacts with families and friends of service recipients

• Assists with reviews of documentation of all programs

• Prepare reports as required

• Provide 24-hour on call status for staff to address issues related to support plans and/or behavioral issues

• Assists Assistant Director to ensure home is continually in compliance with the standards and regulations of the Department of Licensure,

Medicaid Waiver, ICFMR. Department of Health, CARF, Department of Social Services and any other applicable bodies

• Provide support for community integration efforts and HCBS Rights Compliance

• Other related duties as assigned

COVID-19 Considerations:

Proof of COVID-19 vaccinations is required for employment. Masks are required.

Qualifications/Skills Knowledge & Abilities:

Knowledge, Skills and Abilities:

• Knowledge of accreditation requirements for programs

• Knowledge of certification requirements for programs

• Knowledge of developmental services

• Knowledge of implementation processes

• Knowledge of legal requirements for programs

• Knowledge of licensing requirements for programs

• Knowledge of licensing requirements for programs

• Skill in organization

• Skill with interpersonal relationships

• Skill with oral communication

• Skill with written communication

• Ability to administer a systems approach

• Ability to administer regulation and standards

• Ability to foster positive relationships

• Ability to multi-task

Education:

Bachelor's degree in human services, psychology or a related field required. Must be able to maintain CPR, CPI, first aid and medication administration certifications on an ongoing basis. Must have a safe driving record and a valid state driver's license

Experience:

Two years' experience working with adults with developmental and other disabilities, - or experience interpreting and implementing regulations, - or designing and implementing programs, - or other equivalent experience that would prepare for this position.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Accountability: Exhibits and willingness to accept responsibility and be held accountable for actions

• Adaptability: Exhibits the ability to change

• Attendance and Punctuality: Contributes reliably in the workplace by being in attendance regularly and by arriving punctually

• Collaboration: Works to produce mutually beneficial outcomes. Promotes collaborative work situations

• Communication: Communicates effectively in all forms

• Computer Literacy: Uses technology at work to be a participating, vital member of the team. Minimally, can access company email and tardoes so on a regular basis, can access the HRIS system for personal needs and does so regularly

• Confidentiality: Respects and adheres to ethical principles regarding data protection and confidentiality of information

• Customer Focus: Knows the (internal and external) customer business needs and acts accordingly, anticipating customer needs, and giving high-priority to customer satisfaction and customer service

• Dependability: Can be relied upon to complete assigned tasks promptly and efficiently

• Ethics and Integrity: Exhibits uncompromising integrity and commitment to the organization's values, human resource principles, and business conduct policies; builds trust and instills confidence through mutually respectful, ongoing conversation

• Flexibility: Exhibits the ability to readily modify, respond to, and integrate change with minimal personal resistance

• Following Directions: Exhibits the ability to effectively hear, understand, and follow directions or instructions; the willingness to postpone making personal decisions or taking action until fully hearing the assignment

• Initiative: Willing to do more than is required or expected in the job. Goes beyond what is expected in the assignment, task or job description without being asked

• Interaction with Others: The extent to which the employee interacts with clients, peers, subordinates, families, individuals, vendors and other business partners in a positive, collaborative, and professional manner

• Positive Attitude: Exhibits and attitude that expresses favor towards people, places things or events

• Professionalism: Thinking carefully about the likely effects on others of one's words, actions, appearances and mode of behavior

• Quality: Produces results or provides services that meets or exceeds company standards

Environmental:

Work is generally performed indoors. Lifting of objects as heavy as twenty pounds. Requires some driving

For any employment related questions, please email us at wehire@versability.org